The concept of technology was to help ensure progress in
society and to improve the human condition. But the easy accessibility,
availability of technology and the use of internet has successfully checkmated
man Causing hindrances to his own business. Earlier, only enterprises had easy
access to the internet and hence their business flourished in their respective fields.
Now, as the internet is easily accessible by all, the number of people
approaching these specialized enterprises has reduced in number .hence causing
an indirect negative impact.
Here is a case study to prove this impact.
An employee at Sri Ganesh tours and travels Mr. Lambodara Tonse
tells me about how technology has indirectly created a negative or adverse
impact on his business."32 years of experience in this field and i can see
how technology has taken over my business”. Although he agrees that the concept
of e-ticketing is very convenient, he is skeptical about the viability of his
business in the long run .E-ticketing has been made so customer friendly and
easy that there is no need to go to a travel agency anymore. Before the
e-ticketing fashion set in ,he says he used to deal with a minimum of 30 people
a month .But in the year 2013 it has dropped down to 10 to 15 a month. If this
fashion continues, he is sure that his business will last for not more than 2
to 3 years. The people still coming to us are either the ones who don't have an
access to the internet or are unaware of e ticketing services. The only reason
the business is surviving is because of the service and guarantee we provide
.if all the travel agents unite we can collectively compete with the popularity
of internet booking. There is still scope for us, he says optimistically!!!
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